Tokyo – September 10, 2007 – GMO Hosting & Security announces that beginning today, hosting brand iSLE will strengthen its server availability linked refund program, ALRS (Availability Linked Refund System) on the shared server iCLUSTA. At the same time the server availability condition will be increased from 99.9% to 99.99%. To celebrate the new refund program we have introduced a cash-back campaign that will give new customers up to 3 months cash back on iCLUSTA monthly fees. GMO Hosting & Security is a GMO Internet Group company.

Reliable Internet infrastructure is essential for businesses developing an Internet presence. However in recent years the number of businesses operating in the hosting market has increased and as a result service fees have dropped significantly. As this has occurred a gap in service quality has become evident. Part of providing a high quality service with the reliability that business needs is server performance.
iSLE service disk space and e-mail address specifications set it apart from services offered by its competitors. We have developed a unique product that is both safe and stable. We were the first hosting service in Japan to offer ALRS on services under 10,000 yen a month. We strive to provide a high quality service by offering customers a money back guarantee if we donft meet the industry high 99.9% availability standard we have set for ourselves.
Our improved ALRS program helps us to provide a better quality service to our customers. It comes atop of our proven performance record with over 60,000 customers in Japan and abroad, and the reliability that has allowed us to continue to offer a 99.9% ALRS program. By lifting the server availability refund criteria from 99.9% to 99.99% we have taken yet another step toward building the quality of web hosting services we offer and now even better meet the reliability needs of both business and individual customers.

ALRS – Availability Linked Refund Service
In the corporate hosting service and data center industry there is growing demand for a higher level of customer satisfaction. At iSLE we offer customers an ALRS program under which we refund service fees (in accordance with availability rate) when server availability falls below a specified rate. Please refer to our website for full details on ALRS.

Cash Back Campaign – Up to Three Months Cash Back
We want to make the iCLUSTA service available to a wide user base and so we are offering 3 months cash back on all applications received between today and September 28.

GMO Hosting & Security Inc.
One of Japan’s leading hosting providers, GMO Hosting & Security has provided a diverse range of hosting services through its two major brands iSLE and RapidSite since it was first established in 1997. While hosting services are the core of our business we also provide a range of Internet solution products such as electronic authentication certificates and hosting service OEM to ISP and web hosting companies. In November 2006 we received the ISMS (Information Security Management System) International Standard ISO/IEC27001:2005 and JIS Q 27001:2006 Certification.

Related Links (All links to Japanese language sites unless otherwise indicated)
ALRS: http://home.isle.ne.jp/order/agreement.html
Cash back campaign: http://home.isle.ne.jp/news/campaign/3month.html

Media Inquiries
GMO Hosting & Security INC. Corporate Planning Department
E-mail: pr@gmo-hs.com
GMO Internet Inc. Group PR Team
E-mail: pr@gmo.jp

The GMO Internet Group
The GMO Internet Group is a leading force in the Internet industry offering one of the most comprehensive ranges of Internet services in Japan. We hold top domestic market shares in domain registration, web hosting and payment processing and we provide a host of other services including e-commerce solutions and Internet advertising to individual and corporate customers. Striving to redefine the industry and foster a vibrant Internet culture, the GMO Internet Group is continuously working to inspire enthusiasm in our customers and put smiles on their faces.

GMO Hosting & Security INC.